Stirling Council Advice Services

Advice, Information and Support with Welfare Benefits, Money, Debt and Digital Inclusion

Stirling Council Advice Services provides information, advice and assistance on money related issues i.e welfare benefit entitlements, money management, debt and digital inclusion.

Advice services and welfare reform

Stirling Council Advice Services is an accredited provider of welfare benefits, money and debt advice under the Scottish National Standards for Advice and Information Providers.

The service is also one of the key providers of digital inclusion advice and support in the Stirling area.

Advice Stirling

Advice Stirling offers free, confidential and impartial money, debt and benefit advice to citizens within the Stirling area.

Our advisers can help you with:

  • Maximising your income by checking what benefits you are entitled to, including Universal credit
  • Supporting you to apply for benefits or appeal against benefit decisions
  • Applying for help from the Scottish Welfare Fund for a community care grant or crisis grant
  • Referrals to the local Foodbank
  • Applications for other charitable grants, that may be appropriate
  • Looking at ways of increasing income and reducing expenditure
  • Drawing up a budget so you see where your money is going and prepare a financial statement
  • Identifying priority and non-priority debts
  • Contacting and negotiating with your creditors
  • Explaining your options for clearing your debts, including the Debt Arrangement Scheme (DAS), Trust Deeds, token payments and Bankruptcy
  • Help with negotiating with your Housing Officer or Mortgage Company
  • Applying to the Mortgage to Rent scheme if you are facing repossession
  • A referral to an appropriate solicitor for court representation

Referrals to the Advice Stirling service can be made by emailing moneyadvice@stirling.gov.uk or by calling 01786233528

We also provide a number of outreach sessions, delivering welfare benefits and money advice directly to communities in a number of locations across Stirling. 

Our advisers are available at St.Ninians Library and Bannockburn Library on alternate Mondays from 10:30am to 12:30pm. You do not need an appointment and can drop-in during this time.

We operate outreach clinics within the following GP practices:

  • Fallin
  • Tor
  • Cowie
  • Killin
  • Drymen
  • Balfron
  • Bannockburn

If you are registered with one of these surgeries you can access advice with them and appointments can be made for these clinics by contacting your GP surgery direct or via our service.

How to get connected with Stirling Council Advice Services

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Phone Number:

01786 233528

Email Address

moneyadvice@stirling.gov.uk

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