To address this, we have developed a two-pronged approach to ensure that everyone, regardless of their digital skills or access, can benefit from our extensive online support resources. Our support helpline and our digital helpline.
It's important to recognise that digital exclusion isn't just about access to devices or technical skills.
Even for those who are well-versed in navigating the online world, the emotional and psychological toll of a cancer diagnosis can be so overwhelming that engaging with digital resources becomes a challenge.
As our founder Jen Hardy knows from her own experience, the shock and fear that come with a cancer diagnosis can make it incredibly difficult to focus on anything, let alone searching for support online.
In those moments, even the most tech-savvy individual may find themselves in need of a human connection, a compassionate voice to guide them through the fog of uncertainty.
Sometimes, no matter your digital abilities, what you really need is a person to talk to. Someone who can listen to your fears, answer your questions, and help you navigate the complex landscape of cancer support, both online and off.