Digital Support Helpline

Got questions about navigating the online world while dealing with cancer? We can help!

Are you feeling a bit lost in the digital jungle? Ever wish you had someone to guide you through it all? We're here to help.

Our Digital Inclusion Program is specially designed for cancer patients, and it's all about personal support. You'll get one-on-one help because we know that everyone's digital journey is unique. Plus, if you don't have a device, we can send you one. And the best part? This service is free for all cancer patients in the UK.

In partnership with We Are Group and Lloyds Bank, we're the only cancer support charity in the UK with this exclusive deal, smashing digital barriers for you. You don't need to be a Lloyds Bank customer to make use of our service - it's available for all.

We’ve created the Digital Helpline to help cancer patients across the UK access their finance and banking services, as well as gain essential digital skills for life. The Digital Helpline is a free, dedicated service, offering 1-2-1 help with your online needs. They’ll chat through the kinds of tasks you want to complete and set up the right level of support to help you. They’ll have access to British Sign Language (BSL) interpreters, so if you have a hearing impairment, they can book you a BSL session using their SignVideo service (available on Safari, Chrome or Firefox web browsers).

Supporting you online when you need it most, you can get help to:

Need some digital TLC? If you're a cancer patient in the UK, call us on 0345 222 0333 (open Monday to Friday 9am-5pm), mention 'Cancer Card' and let's get you connected!

To use this service you need to:

Read more about why digital inclusion is so important here.

You can also download our digital helpline poster here for sending and printing.